COOKIE POLICY

1 Why we use cookies

Cookies and similar technologies help our website remember your preferences, keep the booking system secure and collect anonymous statistics that let us improve performance and content.

2 Types of cookies we set

Strictly necessary cookies

Required for core functions such as appointment booking and fraud prevention. They are set automatically and cannot be switched off.

Analytics cookies

Set by Google Analytics 4 to measure page views, navigation paths and device information. All data are aggregated and cannot be traced back to an individual visitor.

Preference cookies

Store language, font-size or cookie-consent choices so the site behaves consistently on return visits.

Marketing cookies (optional)

Only placed when you interact with embedded social-media or newsletter sign-up tools. These cookies allow third parties to tailor advertising on other sites. They will not load unless you give explicit consent.

3 Cookie duration

Most cookies expire when you close your browser (“session cookies”). Some analytics and preference cookies persist for 6 – 24 months so we can recognise returning visitors. Persistent cookies automatically delete after their expiry period.

4 Managing your choices

A banner appears on first visit allowing you to Accept all, Reject non-essential, or Customise cookie settings. You can change your selection at any time by clicking “Cookie Settings” in the footer.

Alternatively, you may disable or delete cookies via your browser controls; doing so will not block access to the site, but key functions such as online booking may stop working.

5 Third-party services

Google Analytics 4 – anonymised usage statistics (IP anonymisation enabled; data stored in the EU/UK).

These providers may set their own cookies under their respective domains; each complies with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

6 Updates to this policy

We review our cookie list at least annually and whenever we add new online tools. Material changes will be posted here and highlighted on the cookie-consent banner.

7 Contact

Questions about this policy?

Email carla@outliveclinic.com